SHIPPING & RETURNS
Estimated shipping times are posted on the product information page. Please note that all lead-times are estimates. For items in our warehouse, we usually ship within 3 business days. For items only available at distribution or other sources, the ship time may be up to 10 business days. For items only available at the manufacturer, the lead-time may be a few weeks or longer-- depending on availability.
Please also note that some items are unique, hard to obtain, or one-of-a-kind, so Advanced Shooting Analytics reserves the right to cancel your order should an item not be available to ship.
We will not charge your credit card until your product ships, except for certain special orders.
We normally ship FedEx Ground or USPS Ground (Lower 48). Carrier surcharges will be added for shipments to Alaska and Hawaii. If you need faster shipment, we can ship 2nd Day or Next Day for an extra charge.
Free shipping only applies to lower 48.
NOTE: We make every effort to get your order shipped as fast as possible. In some circumstances, especially during sales and after weekends, we may not get your order shipped in the time specified. Please rest assured that we will ship your item as soon as we can.
RETURN & EXCHANGE POLICY
How do I start the return process?
Please send an email to firstname.lastname@example.org. Be sure to include your original order number and relevant contact information.
An Advanced Shooting Analytics agent will review your request for a return and respond within five business days.
All returns are subject to inspection and approval prior to refund being issued.
All products need to be in new and original manufacturer condition.
When will I get my refund?
Most returns are fully refunded in 3-5 days after we receive and process the return. It may take longer for the credit to appear in your account depending on your bank. Most items that are in stock ship within 3-5 days after receipt of your returned item but may take longer depending on availability.
Returns must be charged back to the original credit card used in the purchase. If this is not possible, we will refund you via check.
What about damaged, defective, incorrect items?
If you received a damaged, defective, or incorrect item, Advanced Shooting Analytics will ship you a replacement upon receipt of the damaged or defective item or incorrect item. Advanced Shooting Analytics will send you a return shipping label for the return.
What about return shipping costs?
If an Advanced Shooting Analytics error causes the need to return an item, we will pay the associated shipping costs.
Otherwise, the customer is responsible for the return-shipping costs, including full-value insurance, and the customer shall provide ASA with the shipment tracking number(s).